Paid the initial $1.27 and then cancelled my account during the 14 day trial period. Was still billed $53.44 the following month. 2 live chats and 1 phone call later they say they can't reimburse the charge as I "deleted" my account not "cancelled" my account. Brutal!
UPDATE: 2 more live chats (had one person not even respond to me after they introduced themselves?) and then I contacted my credit card company. The fraudulent claims person contacted live career and they told the credit card person that I had cancelled on the 14th day and it had to be BEFORE the 14th day but they would reimburse me. 4 days later I had a $51.00 reimbursement from live career... summary... not worth the hassle.
Hi Jenice W.,
I’m very sorry that you have had this experience with our service. Please contact me directly with the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best Regards,
Anna
LiveCareer