I ordered 4 items on Oct 23, and have received one item. They emailed saying items were shipped, yet nothing. It's been over a month and I'm still waiting. I emailed the company about my situation and have yet to hear from them. Clearly it happens often. I will never order from this company again and will make sure to inform everyone I know not to..
Dear Je k.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Best Regards
Dresslily Customer Service