I bought a lenovo PC from them. When I opened the box, it was a different one. When I tried the return the item online, the attempt was rejected as they label the item as "final sale".
The fact is under the production description, they claim it is "Free Return". When I emailed the customer service, I was told that they would send me a prepaid shipping label as one time exception "as we are close to the 14 day return window". I reported the problem within minutes of taking delivery. How could it be close to the 14 day return window?
Just be aware they operate on tight budget. What you get may not be what you want!