I can't even give them a star but I have to give them at least one to post a bad review--how messed up is that! This is ridiculous--can't cancel orders, orders take 3-6 months to be refunded to your credit card? This is absurd. This company needs to be shut down. I've had enough of their lies. HONDA SHOULD DISCONTINUE selling to them. Honda Generators are the best and they are cheaper but at this point cheaper is what you pay for. There's only 3 weeks of hunting season left and we needed a generator quick- told me 7-10 days that was more than a month ago and they haven't gotten any more in stock since then. I'm writing to the better business bureau and anyone else that I need to. This is a horrible company to do business with.