I had used Priceline for a trip to DC earlier in the year and the experience was fine. Then, when booking a trip to Austin, I was asked to download their app to receive the discount. When I did--no discount. When I called to either get the discount or make other arrangements, I was told that I could not cancel and because I didn't have a screen shot of the discount offer, they couldn't grant that either. Never again. William Shatner... what are you thinking endorsing this horrible company?