Thumbnail of user jeffp28

Jeff P.

Contributor Level

Total Points
101

1 Review by Jeff

  • Rakuten

10/5/14

ABSOLUTELY THE WORST COMPANIES TO DEAL WITH!

I will never buy from Rakuten or Wayfair again! Both have non -existent customer service. You need to e-mail and wait 3-5 business days for another excuse why you need to wait 3-5 days for another reply. Tried logging in to the account that I set up when I ordered, only to be told that they did not have any record of my order or account. Wasn't a problem for them when they took my money though. The price seemed way to good to be true when I ordered, so I only ordered enough to get free shipping. As per their invoice I ordered and was charged for 3 sets of 6, which as far as I can tell should be 18 pieces. I was only delivered 3 pieces. Took 20 days to get a refund. What they try to do is wear you down with the run around, until you give up!

ABSOLUTELY THE WORST COMPANIES TO DEAL WITH!

Jeff Has Earned 1 Vote

Jeff P.'s review of Rakuten earned a Very Helpful vote

Jeff hasn’t received any thanks yous.

Jeff doesn’t have any fans yet.

Jeff isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kimberlyt1501
4/7/24

I am new to Rakuten and have tried to use it as much as possible to build up a cash-back balance....

Thumbnail of user markd3403
Mark D. reviewed Rakuten
3/20/24

I used to have good results getting my cash back offers accurately and without any trouble but...