We purchased an IU-AK47M airsoft gun from this website. Unit broke after using two times. We contacted the site by email and can't get a phone contact for this company. I did find a customer service line but it goes to an individuals voice mail box that is full. Emails returned to us said they do not accept returns afetr 72 hours. We purchased in November for a December gift and they will not replace or repair the gun. Would not buy anything from this site. Person sending emails was very rude, short in there answers. Must be a one-person fly-by-night outfit.