Don't believe all the planted 5 star reviews on this site. I did. And regret it. Based on how I am being treated and some other reviews, I can only assume they do not keep inventory in stock despite claims on their site about fast shipping and seem to produce when enough of the same keyfob is ordered. I ordered in October, got an immediate email claiming I should have my order in 2 to 5 days. This was done so they could charge my card by lying about shipping. It is dishonest. They should not charge me until it ships. I can only assume they do this so they can take your money and use it while stalling you. In any case, I waited for almost 2 weeks, sent an email and John responded telling me it was backordered and, despite being sent a shipment confirmation email containing USPS tracking number, the item was never shipped. He was very vague in responding to when I might get it so I replied to ask him to clarify, which he promptly ignored my email. No company operates without production schedules, delivery dates, etc. They should be able to tell and you, with precision, when our order will arrive even if back ordered. Instead, they put you off and tell you 1 or 2 weeks every time you email. Before you know it, it is months later. If you have 3 or 4 months to wait for them to get enough orders to schedule a production run of your key, then by all means, order from them. I believe that working to get the charge removed from your card should ikeyless refuse to cooperate, will be harder after 30 days so I don't intend to wait 3 months.
Hi Jeff D.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.