Its been over 2 weeks since I made numerous trips that I STILL have yet to be paid for. There is no human to get ahold of to complain to. They just send you a default email telling you that they're looking into it, and thats the end of it. Worse customer support than Time Warner Cable! Im done wasting my time and gas with this half-assed, poorly managed, joke of a company. I look forward to the day they get shut down for some illegal business doings.