I'm sorry to hear of your unpleasant experience. Please note that Booking.com aims at providing satisfactory customer service. I would like to look into this further. Can you please provide your booking number?
Thank you for your feedback, it greatly assist us in improving our standards.
Regards,
Regi
Booking.com Customer Service team
Jean Has Earned 1 Vote
Jean W.'s review of Booking.com earned a Very Helpful vote
Hi Jean,
I'm sorry to hear of your unpleasant experience. Please note that Booking.com aims at providing satisfactory customer service. I would like to look into this further. Can you please provide your booking number?
Thank you for your feedback, it greatly assist us in improving our standards.
Regards,
Regi
Booking.com Customer Service team