Jean M.

I used Kohl's cash just prior to expiration. Some of my items were listed as "in stock" but a few days later I received an email stating that they were not. My Kohl's cash was now expired, and they didn't want to honor it. I had to make multiple phone calls to get them to honor it, which I shouldn't have had to do. Their problem to change the item status after the fact.

Nothing but good things to say about them. My go-to website for everything.

I love that I can browse their site and find cute shoes in my size! Super fast shipping, easy returns. They are well known for their service, and I concur.

I always book our cruises through Travelocity. I can compare lots of different options, and frequently they offer upgrades/gifts not offered by the individual cruise line. The prices are the same as the cruise line's websites.

I purchased everything from wall cabinets to toilets from Home Depot on line! Even a trash compactor. I love the various options; home delivery or store delivery. One of the toilets was broken, they had me return it to my local Home Depot and immediately shipped another one. No questions at all, easy return. Love them!

I had a terrible experience with this company last year; same as everyone else, slow or missing shipments, fake tracking numbers, etc. This year I found the perfect Christmas stockings on Amazon. I saw that they were from Christmas Central, but I ordered them anyway. I thought that going through Amazon would make them more accountable but it has not.
Once again, shipping was to take 10 days, which is a LONG time in this day and age when same day shipping is available. A few days ago, I received a fake tracking number from them; same as last year. The items were supposed to arrive yesterday, 12/14, but didn't. Today I checked on Amazon, and they state that the delivery date is now 12/17. Christmas Central didn't notify me of this change. They haven't supplied Amazon with a tracking number.
I know Amazon will take care of me, but I really don't want a refund. I wanted my stockings in a timely fashion, before Christmas!