I bought several items, clothes, shoes and jewelry. I have to say I was a bit worried due to some bad reviews, but the company staff was in contact with me at all times and they responded to all my questions. The replies to my email did take 1-2 days sometimes but I expected that. As for the products, what can I say. They are extremely cheap so you can't expect high quality, but by setting your expectations low you will be impressed with some or most of your products. Pay attention to sizing, as far as that I got dresses that fitted me great bc I knew what my sizes are and looked closely to what they mentioned on the site. Some Jewelry can look cheap, but some earrings I got for $1 so again, what can you expect. And some pieces are really nice. I will buy from them again, as a matter in fact I just placed another order. As for the shipping, I am in US and it tool a little under 3 weeks. I knew it would take long so that was not an issue for me. When the package arrives you wonder if all your stuff is in there, they really know how to make a large package fit in a smaller bag :) :), the dresses were wrinkled but that is not a problem, considering what I paid for them. I would hope more ppl have the same experience as I did. My rating is based on what I paid for and what I got for that price.