Jeanine T.’s Reviews of WeddingWire & more

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Wedding Planning

“A bride wanted free digital editing, and object removal...”

12/11/13

A bride wanted free digital editing, and object removal among a few other "free" things. When I told her that she would have to pay for things not included in her package, so flat out told me that she would trash my business on every wedding website. And… so she did. The review on Wedding Wire was absolutely false. In fact, I provided PROOF that she lied about each thing… I provided a signed contract, I provided documentation that she viewed her images online a couple weeks after the wedding, I provided proof that she received her images before the end due-date. And all wedding wire said is that the client only has to prove that they paid you to keep a review up. They then told me the only way they would take it down is if I get a court order. It is not their problem to verify truth.

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Lauren S. – WeddingWire Rep Over a year old

Hi Jeanine,

As a vendor on WeddingWire, you are able to publicly respond to each and every review left on your storefront. This way, you are able to provide your 'side' of the story and present the facts accordingly.

Unfortunately, WeddingWire is unable to verify the veracity of each review but we would be more than happy to help you craft a response to the review you mentioned. If this is something you are interested in, please feel free to contact us: support@weddingwire.com.

Warm Regards,
Lauren