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Jean C.

1
Level 1 Contributor

Contributor Level

Total Points
204

1 Review by Jean

  • RoseWholesale

10/8/15

I am not at all happy with this site. I purchased a dress about a month and a half ago but I have still not received this item. The company states it will take about 15-25 days for delivery. This is obviously not a true statement. They do not respond within the 24 hour turnaround time as they stated. When they finally respond it is just a delay tactic by telling me the item was shipped and I need to be patient. I think this company is a scam and I suggest anyone looking to purchase anything from this company go somewhere else.

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CustomerService R. – RoseWholesale Rep

Dear Jean C.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Your order is on the way at present, as it’s flat rate shipping with unregistered mail you chose before, the shipping time is slower than other shipping method, please kindly wait for it patiently.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.
Kind regards
Rosewholesale Customer Service

Jean Has Earned 4 Votes

Jean C.'s review of RoseWholesale earned 4 Very Helpful votes

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