I ordered invitations. They are adorable and accurate.
I forgot to enter the promo code before I submitted the order. Even though I contacted them immediately, the company refused to apply the code. They told me I would have to cancel the order and recreate the invitation.
Also in my haste, I spent an extra $17.50 on envelopes I don't need. As I was placing the order it suggested I buy envelopes. It made it seem like they were not included. I ordered 10 invitations and the smallest amount of envelopes I could buy was 25. But my fault for not taking the time to check or call.
Hello JD. Thank you for your feedback, we truly appreciate it. We apologize for the service you have received, and will have one of our Customer Service representatives contact you shortly via e-mail. Thank you.