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J D.

Contributor Level

Total Points
102

1 Review by J

  • Fandango

5/11/15

Fandango had me register for VIP membership, I bought three tickets totaling 51 bucks but I got held up at work and we couldn't make the showing. I did not know about their two hour hassle free cancellation policy. I didn't want a refund simply to be able to walk into any theater and be able to use the tickets I paid for. Customer service was the worst, I am not kidding. I was going to just let it go and let them keep the money but they were so rude. Filing a complaint. Please stay away it's better to just buy the tickets at the cinema and not through Fandango. It's not VIP if they haggle and take a hard stance regarding tickets.

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J D.'s review of Fandango earned 2 Very Helpful votes

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