jazz B.

I have been using Babyonline (a supplier of bridal and evening dresses on Dhgate and Alibaba for about a year and a half now to supply my bridal store with bridal gowns. The first order of 20 dresses I placed with them where all good quality gown ( except for the construction of the dresses)

After my first order I continued to place small ad large orders with them 80% of the time after my first order I received wedding gown made terribly. The samples I had in stock that I re ordered where never made the same as the first original dresses I ordered.

This company has also taken way longer then expected to produce many of my orders leaving many of my brides without dresses or in cases that we did receive the dresses, needing many alterations on the gowns as my cost (often costing more then the price of the gown to begin with)

Every time I have had an issue with this store they have asked I pay a small fee for them to remake the dress that they messed up. In some situations I have had no choice but to do so, and again many of the dresses I re ordered where made worse then the one the messed up to begin with.

I recently had an issue with them when I ordered 4 dresses, they all came in the wrong colour and wrong sizes costing me a fortune in refunds and giving my company a bad name.

In desperation I had agreed to remove my feedback with the company promises to re make the gowns properly. As soon as I removed my feedback the company stopped all contact with me, DHgate has also done nothing to fix the situation and I am a VIP member of the site.

If you are looking for a good supplier of wedding gowns I would suggest using Kellys Bridal ( I now use them) they are very good and the quality of the gown are way better then babyonline. WHAT EVER YOU DO DO NOT ORDER FROM THIS COMPANY RATHER SPEND THE EXTRA MONEY USING A GOOD SUPPLIER.