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Jay K.

Contributor Level

Total Points
84

1 Review by Jay

  • CardPool

10/2/13

VERY questionable business we've got here... they make it sound like they're going to provide you with a shipping label to ship them your gift cards (which they do), but it's not until AFTER you give them the gift card numbers + pin numbers that you find out their shipping label includes NO tracking number. You really think I'm going to send you a GC worth hundreds of dollars without tracking? In addition, the label is designed to go on a standard letter envelope. As someone who ships extensively with USPS, I know that rigid objects are NOT supposed to be sent in letter envelopes because the sorting machine can and will chew it up--causing it to become undeliverable and/or lost. There is no way they don't know this. I can't imagine how many peoples cards have gone missing as a result. I am incredibly wary of their business at this point, which is ridiculous because it would be SO EASY for them to simply provide proper shipping labels that include tracking in order to calm their customers nerves.

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