I have bought from them several times and have been happy with my purchases. The last two purchases, not so good. One of them was clearly fraudulent. It was a radar detector that detects nothing. There are hardly any parts inside except to make the LEDS on the exterior. You Tube has a video disclosing this, yet NewFrog continues to sell this product. The other purchase was a car video recorder. It is horrible! I tried to contact NewFrog on both items and was told to take a video of them. A video? Of What?
I have since stopped purchasing from this company and, unless you like taking a risk, I would strongly reconsider any major purchases.
Really sorry for the trouble. The reason why we need the video or picture is to give it to our quality department to check our stock and avoid the same problem in future. And we really want to solve the problem for you. Pls kindly contact us through our website. Best regards.