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Jay B.

Contributor Level

Total Points
85

1 Review by Jay

  • Freelancer

4/11/16

So, I used the website based on a recommendation from a friend. First project, the Freelancer does not complete the project and disappears off the face of the earth (to be fair, she didn't claim her money either!)
So, second time lucky? I post a second Project. The quality of the work was looking pretty poor and after the time period had elapsed to deliver the whole project and I hadn't even had the first part delivered, i was giving up hope. So what else could possibly go wrong?

So, I am checking my bank statement as I regularly do, only to find that Freelancer.com had decided to dip their thieving grubby hands into my credit card, not once... but twice! Whats worse is that they had failed to credit my Freelancer account with the funds - 5 DAYS after the smash and grab!

I them spent 30 minutes trawling through their crappy website trying to find a customer service number and email address -(good luck with that by the way!) only to find that they have employed the CIA to ensure that none of their customers can ever find them.
I eventually find a template which a can submit to a literal black hole in India somewhere and Lo and behold... Yep you guessed it! No one came back to me.

So, I called my Bank and disputed the two transactions. As soon as they had done than and quicker than you can say "Thieving bunch of rats" I receive a message on my Freelancer Profile telling me that My profile had been suspended until i informed them of why I dint think it was okay for them to debit money from my card without my permission! Also, I need to provide them with Passport and/or Drivers licence and Utility bill and/or bank statement (I was super comfortable with providing an already proven untrustworthy outfit with an identity scammers field day kit!).

But here's the thing. I hire this guy in Mexico who is working his butt off to deliver what I have asked him to do and frankly I honour my agreements. So i cobble together some information that satisfied their needs. A promise that 48 hours after submission of these documents, my account would be

So I put money onto my account to pay him and waited 48 hours. Couldn't release. Wait 4 days. Still couldn't release. Now more than 5 days on. They are still 'reviewing' the documents i sent and not releasing the funds to the Freelancer.

THEY HAVE OF COURSE DEDUCTED THEIR POUND OF FLESH - RIGHT!

SH*T REALLY does not get much worse than this!

These guys are either completely inept, completely corrupt or completely both. Whatever the conclusion (and I have a very clear idea of where I think they sit) I would steer the hell away from these cowboys.

A great Idea and if it was being run out of London or Palo Alto then I would be 95% behind it.

God only knows who runs this outfit;
Where they run it from;
What they do with your credit card details;
What they do with your personal data...

We must all be F*cking crazy (myself included) to be using this site as we don't know the answer to any of the above questions!

So, in order to make it look like they really do exist and function as a company, they employ a monkey to respond to the appalling reviews they are getting. My particular chimp sent me a message saying that they are holding on to MY money for MY protection!

We Pal, I didn't have any issues through life... that is... until I got involved wth your f*cking sh*t organisation. You are a bunch of crooks and need to be out of business!

I have checked your verification centre and you are still verifying the same documents more that a week late Sh*twad so what the f*ck was the point of your comment you silly c*nt!
And so it gets better. The pleading poverty criminal that I hired from the site was sending me daily communications about web development, telling me he needed to host the site on our domain. We of course refused as we didn't want an unauthorised site on our domain. So he changes approach. "Okay, can I have access to your WordPress environment?" Well sure you can...
"My user id does not work"
Yes it does...
"But I need access to to create a new database"
No, we will do that for you...
"Okay, thanks"

Several days later, no website transfer, so we contact the guy and ask why...

"Nothing is working on your hosting platform sir"
Oh really... so we check access logs and see exactly what he has been doing and go back to him

"But what I really need is access to your CPanel Admin"
No, you can't have it...

Several days later, still miss website, do we contact him again.
"Oh the site is finished and on your domain"
Oh really? Well we can't find it. Please send us a link...

Several days later... still no link, so we contact him again...
"We are having problems on your site so we have moved it back to our site... here is the link"
The so called site was three pages so basic crap which was completely different and significantly worse than the previous rough drafts!

We immediately remove his access from our site and lock him out. He was clearly only after our CPanel admin password.
So if you do choose to use this site... which I wouldn't if I were you, enter at your risk as both the site and the freelancers are dodgy!

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Jielyn L. – Freelancer Rep

Hello, Jay. I understand your frustration regarding your current account issues. However, we need you to understand that we are only doing this for your security. Kindly refer to the Verification Center for further instructions. Thank you and we look forward to hearing from you. Take care!

Jay Has Earned 5 Votes

Jay B.'s review of Freelancer earned 5 Very Helpful votes

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