I placed the order at about 8:01am for 3 $25 eGift Cards. About 5mins later it changed status from Pending to Processed. I got nervous because it said ship date is 3 days from now! So I called, got through right away and talk with the gentleman on the phone. He asked a few security questions and looked up my account and informed me that they had been created and should be here shortly. Moments later I received my email (it came as 3 emails together in gmail and each gift card was a separate email so I had to expand the other two to see them). I clicked redeem on all of them and they were good to go, absolutely 0 complaints and great service.