Jason B.

We booked a place in London and the host cancelled on us. Airbnb did give us some compensation towards booking another place, which we duly did.

Low and behold, the new place was cancelled on us by the host, 3 days after he had accepted and we had paid him.

This site is overrun with unreliable, unprofessional host who are dipping their toes in the water for a few extra pounds.

When it suits them, they will accept your booking, when it it doesn't they will cancel your booking and the hosts don't give two hoots about ruining your trip and plans.

I have spent a total of 6 hours on the phone dealing with this nightmare. In the end I called a hotel that was cheaper and took me 5 minutes to book, GO FIGURE!

TAKE MY ADVICE, STICK TO PROFESSIONAL RELIABLE HOTELS AS YOU HAVE ALWAYS DONE AND SAVE YOURSELF THE AGGRAVATION AND RISK.

I would sooner sleep stood up in a field than go anywhere near this idea ever again.