Bookit.com worst website EVER! Bookit.com is no longer getting my families business or any of my oilfield colleagues business ever again. They do not honestly try to help you with your problems. Once they have your money they want nothing to do with you... and even pleading with them doesn't do a bit of good. They show no compassion for hard working people who book (what they thought was a good deal) and by some strange way the booking date is off. To me websites that value their customers work hard at trying to fix problems. Even if a problem could have been avoidable not just act like "well sorry the problem is your fault we have your money". This was the attitude from a representative AND a supervisor. I WILL make sure others know about this so they won't get screwed over as well. Expedia, Priceline, and Hotwire will get my business in the very near future.