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Jan S.

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1 Review by Jan

1-800 Flowers

  • 1-800 Flowers

“I ordered a rose plant to arrive before my mom's birthday...”
2/9/14

I ordered a rose plant to arrive before my mom's birthday which was on a Sunday. It did not arrive on the scheduled day. I called and they promised to have a florist send her flowers. Nothing arrived. I called again and they SAID that they would refund the amount of the plant. They DID NOT refund anything. I have received numerous emails from 1800flowers promising to send another gift at no cost to me. When I call, customer service (who can barely speak English) is no at all cooperative and refuses to let me speak to a supervisor. In fact, this last time, they hung up. Do not waste your time or money on 1800flowers. Crooks!

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