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Fraudulent and dishonest business practices! Will charge your account monthly without your express permission... Total scam from beginning to end... Their customer service employees seem to be scam artists as well... I told her that her company was going to get into trouble because of their policies... She was totally rude, defensive, and resistant... Don't give them your money... Because if you do, they will continue to take it on a monthly basis without you express consent. I UNDERSTAND THAT THERE COULD BE A CLASS ACTION LAWSUIT AGAINST THIS COMPANY. If anyone knows about this -- please so advise. Thank you
Stay away from this company at all costs. They peddle junk. They do not stand behind their merchandise. It is IMPOSSIBLE to get a refund. It is IMPOSSIBLE to use a so called 'bonus' -- a partial refund -- they don't answer their phones and if they do... good luck in trying to understand what they are talking about. HORRIBLE experience never again to be repeated.
Awful awful awful customer service. Stay away from this company... you will end up getting 'screwed'... never again.
Tip for consumers:
Don't use this site ... there are others far better and far less expensive.
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Please remember that your business depends on customers. Bring customer service back in house and...
Dear Customer,
Greetings! You can enter to www.jollychic.com, do log in, enter to My Account- My Orders to check the order details. It's better if you can provide the order number or your email address in our website. For more help, you can email to after-sale@jollychic.com or contact with our 7*24 hours live chat. Look forward to your reply.
Best wishes!
Jollychic Customer Service Team