Janie L.

Do NOT sell your items to this site! I've tried selling my clothes to a local thrift shop and not barely anything for them, so I tried thredup for the first time. My bag was received on 7/16/2013. I got an email from the CEO of thredup stating that the processing will be finished by 8/07/2013. I was already impatient about it but I decided to forget about it until the day comes. On the day of the payout date, i check my bag history and I see nothing. I email their customer service TWICE and no response. It has now been five days since I emailed them twice and any professional website would have enough people working in customer service to be able to help me in that time, unless they just refuse to respond to me.
I signed up for the return of the bag if not many are sold, but I may not even get that. Who knows? THEY DON'T TEND TO THEIR CUSTOMERS! Once you send in a bag you're pretty much the last thing they care about.
SO disappointed in this site. Never using again.