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Janie c.

Contributor Level

Total Points
86

1 Review by Janie

  • The Beauty Place

4/8/15

I placed an order from the beauty place and im still trying to locate my product it's been over a week and going on two im getting run around tried to call today I think the phone has been disconnected I guess no product or money back beware

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Jennifer R. – The Beauty Place Rep

Hi Janie,
We apologize for the inconvenience caused. As stated on our website, we are in the process of addressing the phone issues occurring and will be switching phone systems to prevent this in the future. We were updating our shipping facilities and running maintenance (this message was displayed in the Shipping Information page of our website) that may have caused delay in shipments. To get an update on your order, please email us your order number to info@thebeautyplace.com and a customer service representative will provide you with all details and updates necessary.
Once again, we apologize sincerely for the issues occurring and we are doing our best to get these matters resolved and hope to hear from you soon so that we may address your specific order concerns. We assure you and all our customers that orders are shipped out and if they cannot be fulfilled for whatever reason, the customer is promptly notified and a refund issued.
Sincerely,
TheBeautyPlace.com

Janie Has Earned 6 Votes

Janie C.'s review of The Beauty Place earned 6 Very Helpful votes

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