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I saw the ad on Facebook and placed the order for the advertised special. The "stylish hooded long sleeve gingham slit womens hoodie" shirt. It arrived 4 weeks later with Asian writing on the return address, in a 5"x5" envelope. The shirt could fit a small child, not a woman. The quality is that of a middle-school sewing project. I am so disappointed and will NEVER order from this site again. I don't even want to demand a refund. I don't want to deal with DressLily EVER! Stay away!
Received a response from the company. They offered for me to mail back the item at my cost, or refund a portion of the price and I keep the item. So, I agreed to the refund and I'll give the shirt to Goodwill. Let's see if they send a refund. I'm not going to count on it.
Janice T.'s review of DressLily earned 5 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Janice,
Thank you for taking your time to write your review.
We very much regret issue and are fully committed to resolving it to your satisfaction.
We have taken care of your complaint and offered a resolution via the ticket center.
Could you please check your dresslily account and answer to us?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Thank you very much for your collaboration.
Best Regards
Dresslily Customer Service