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Janice R.

Contributor Level

Total Points
123

1 Review by Janice

  • Booking.com

5/23/15

Booking.com receives no stars in my book. I booked a hotel through them and one month before my trip I receive an email stating that my trip was canceled and showed a zero balance. I had already paid up front for this trip and had not canceled. When I called they said that the hotel had gone out of business and that I had to prove that I'd paid the balance. It took several weeks before I got my money back and this was after sending my statements proving the charges. They had no problem taking the money...

Janice Has Earned 3 Votes

Janice R.'s review of Booking.com earned 3 Very Helpful votes

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