Janice N.

Fraud was done on my account in July 15, since I notice the purchases on my account I called customers and told them the situation and not to send the items out which amounted to £95 however they send all the items. I ve been calling for the past four months to get a refund from the company, every time I call I'm being told it will take 5 working days to investigate the issue. This is been happening every call I made to customer service, requested to speak with the manager on many occasions all them Im being told they are in meetings. After a while I kept on calling n they put me on hold for 1hr never got back to me or they just hang the phone up. I'm going to take the name GROUPON on all social websites so customers know not to shop with them because they are not reliable or helpfully and the staff are absolute waste. Groupon staffs are all $#*!ers to name a few Michelle, Melissa those are some of the staff I ve spoken too $#*!ing pricks they are….