I attempted to purchase tickets for Remembering Pavarotti at the Dorothy Chandler Pavilion. They were $220 each and I got four tickets. I couldn't find the confirmation email since it was sent under the name of UberSeats. When I finally found the email and opened it, the tickets were for the wrong event, wrong day, wrong time and the tickets they sent me were for an event that had taken place earlier that evening. They will not refund my credit card for the $880 charge for the wrong tickets that were never used.
Hi Janet,
We're so sorry to hear about this terrible experience with one of our vendors! If you haven't already, please reach out to us at hi@seatgeek.com so we can follow up with UberSeat on your behalf. If the error was on SeatGeek or UberSeat's end, you will be due at least a 100% refund.