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Janet R.

Contributor Level

Total Points
96

1 Review by Janet

  • Etsy

2/13/16

I have been selling for 5 years on Etsy. In the past my sales increased every year, everything changed in 2016. With Etsy the sellers are their customers and the buyers are the sellers customers. Etsy has no support system, they pick and choose who they want to promote. They will remove your listings from searches now if you get a bad review, the thing about bad reviews is that sometimes they are legitimate other times they are just people throwing temper tantrums because they want more but don't want to pay for the extra items they want things for free. It's hard to decipher if something is a lig complaint so why should one be blocked from searches if there is a bad review, there are 2 sides to every story and that should be considered.
Their ad cost have more than doubled, this time last year I paid $100 for a week and received double the orders. This year I have paid $250 and received less profit, less orders.
They do not help their customers at all, if you write anything that is a complaint to Etsy they will drop you from searches. You are not allowed to be upset with the customer service that Etsy provides but anyone and write anything bad about your shop. '
They play favorites, if employees of Etsy have shops they promote those shops but not others.
What they are doing now isn't fair to everyone but they don't care. I am looking to sell elsewhere now.

Janet Has Earned 16 Votes

Janet R.'s review of Etsy earned 16 Very Helpful votes

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