I paid the $139, six months ago. Today, I tried to use it and there is a big banner across the site that won't go away for me to upgrade for a free trial. I still have 6 months! I am not paying them more money when I haven't even received what I have already paid for! This should be illegal!
Hi Janet,
I apologize for the delay in receiving and replying to your review. If you still require assistance with this issue, we are very happy to help however we can. For the fastest service, please email our team at support@grammarly.com. Be sure to include a brief description of the issue you’re having as well as your account login email. Thank you.
Kindly,
Ann Edwards
Social Media and Community Analyst
Grammarly
ann.edwards@grammarly.com