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Janet D.

Contributor Level

Total Points
175

2 Reviews by Janet

  • Verizon

10/6/23

Been on the phone & my computer for the past 45 minutes, trying to get help for a non-standard issue (ensuring service has been deactivated on lost phone...phone was already replaced by Asurion). I can't reach a live person no matter what I do. Their automated POS "customer service" (LOL) interface just goes round and round (since my request is non-standard) and/or disconnects me.
In desperation, I called the sales line and entered new service. Of course, *then* I instantly reach a live person. I explain what I'm going through and ask her help in getting a person who can help me. She says, "sure, one moment" and dumps me right back into the interface.
Once I get this issue resolved, I'm changing services. What a worthless hellhole this company is.

Service
Value
Quality
  • Meetup

12/31/14

Wow, Meetup really sucks! High fees and NO customer service. I was having a problem contacting the owner of a group via Meetup's e-mail system. I sent a message to them (had to wait two days for a response) and then received a short message from them that accused me of being a spammer. (I was trying to contact ONE owner of ONE group). When I responded back with the facts, they never responded. What a bunch of *(&^-heads!

After looking around online, I'm going to use GroupSpaces or BigTent. Listing here in case anyone else is also looking for alternatives.

Service
Value

Janet Has Earned 15 Votes

Janet D.'s review of Meetup earned 15 Very Helpful votes

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