Janet D.

Here is what I learned...
1. The items you send must be in PRISTINE condition. Even if you don't think it's faded - they do. They will also find every pill, stain, tear, rip, blip, loose thread, missing bead etc... (great for those buying the clothes).
2. So with that in mind... get the return shipping for unsalable items. Unless you are 101% comfortable not getting your things back (because not everything will sell).
3. Several of the items I sent were not sold because they were deemed "difficult" to sell - not sure what that means (one was a vera bradley cross body bag) - but there are no guidelines as what is "difficult". I have seen the same dress on sale for a month as of this writing.
4. They do not report what they are not selling - I had to ask where the rest of my bag was. I was impressed with the quick and itemized response. Disappointed that I had to ask though.
5. From a buying perspective - the box came quick and every single item was in great to fantastic shape. Packaged nicely too.

If you are selling - purchase the return bag.