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This is the second time I have had the opportunity to comment. After my former bad experience, I spoke to an associate who was concerned about my experience.
I thought it would get better.
Instead it got worse. I made an appt. For about 3 weeks ahead for a physical with Dr Altstein. When I got there they had NO record of this appt. I had to book again for early May. Needless to say I will NEVER use ZOCDOC again. Twice bitten as they say. I will phone in my appts in future. An Amazon gift card does not do it.
Janet A.'s review of Zocdoc earned a Very Helpful vote
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Hi Janet,
We are terribly sorry to hear about the trouble with this appointment. That should definitely have not been your experience using ZocDoc. We want to get to the bottom of this right away. Could you give us a call at (855) 962-3621? We would love to figure out what happened here.
In health,
Mary M.
ZocDoc Service Team