Jane l.

I am in shock at the results of my clothing I sent - most of the items were Ralph Lauren boys sweaters, button downs & polo shirts - they claim there was pilling on the polo shirt - pilling? I've bought polo shirts for my son & husband for years and have never seen a polo shirt pilll! A under Armour tshirt I sent they claimed was scratched - the emblem was distressed - it's how the shirt was purchased & UA's complete intent to look distressed. The employees looking at the clothing and making decisions are clearly not up to date with today's clothing or fashion. I am disgusted with this company & will be sure to never recommend it to anyone I know. The only positive was the fast response from the company via phone call & emails which I appreciated.