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I don't normally leave poor feedback but I am urged to on this occasion as this website company has the poorest customer service I have ever come across.
I gave traded over the net for several years but I will be truly sceptical in the future after this lousey experience.
I ordered a tablet at the end of November in line for my sons Xmas present. After 3 weeks with no communication from them I decided to track the order. A pointless reply email was returned with no excuse to the delay. I emailed again just before Xmas as I was now conscious this was a scam and the website fraudulent, guess what! The order was not in stock and hadn't been for weeks. I emailed again and they reported they had no shipping address, I emailed again... am I boring you yet?
I waited again, Xmas passed and now a distant memory and no tablet. It is now the end of January and I emailed again... no messages, no email advising of the delay... nothing. I entered the order number to find the status is now REFUNDED but no date of the refund and more importantly no MONEY.
Jane hasn’t received any thanks yous.
Jane doesn’t have any fans yet.
Jane isn’t following anybody yet.
Empty.
These people are total thieves. I ordered a remote controlled racing car in January 2018, and was...
Ordered a phone in Sept 2017, Returned it (not working) October 2017. Have NOT received...
Dear Jane,
We would like to apologize for the inconvenience that we cause.
After we receive your order, normally it will take us some time to prepare for the items and we have marked the processing time for each item online, you can check before placing the order.
We have sent you an email with our solution, please check and reply to us.
We appreciate your valuable feedback.
Best regards,
Everbuying Customer Service