Jane D.

Shame I can't give negative stars as Sendle aren't even worth 1.
This company are totally useless. They are a logistics company only, that use other courier companies to deliver their customers parcels. Firstly Sendle have no phone support, only email, with a more than 48 hr business day turnaround, if you are lucky enough to receive a response at all.
So if you need urgent help you can forget it.
1. Sendle offer $100 free insurance cover but if you deal with the courier directly they offer $1000 free insurance cover
Sendle offer next day collection 8 am - 6 pm
2. Dealing with the couriers directly you can choose same day collection as well as a choice of collection times.
3. Sendle take no responsibility when an item is lost. Dealing with them is like dealing with a pack of morons.
4. Sendle is more expensive than if you deal with the couriers directly.

Honestly do yourself a favour and open an account with the couriers directly. Your customers will be happier in the long run as issues will be addressed in a more timely manner. You will turn grey haired later rather than sooner

Dvds from this site? Definstely not. I have purchased from 2 different sellers, both times dvds were copies from recorded devices. My second time around I was careful and paid with paypal. Dvd arrived complete with ads from the chanel it was recorded from. The seller didnt even bother to disguise this by cutting them out. Very poor quality. I opened case with paypal who were generally useless. First they told me to return to buyer via resgistered mail. This would have cost me $28 for a $14 item intetnational post australia to usa. Altetnatively Ip could take dvd to a 3rd party and obtain written confirmation of a copied item. I have no mobility to undertake such things. I am handicapped so this is not an option I could easily undertake. I took the item to 2 large retail shops in a nearby retail centre both of which refused to put in writing that the item was fraudulent. I offered to send dvd direct to paypal. This was not acceptable. All in all a terrible experience. Dvd went in trash and I lost my money and seller refused to correspond. Especially beware if the dvd is listed as "sealed" for a relatively old dvd as this is a dead give away that it is copied. To be safe and not get ripped off and disappointed stay away from buying from this site. No buyer protection. No nothing.