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Jane C.

Contributor Level

Total Points
83

1 Review by Jane

  • LiveCareer

10/5/15

The site has a good idea behind it but it is completely misleading, just another company taking advantage of people who are down on their luck and trying to do better.

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Laura T. – LiveCareer Rep

Hi Jane C.,

I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you feel this way. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best Regards,
Anna
LiveCareer

Jane Has Earned 3 Votes

Jane C.'s review of LiveCareer earned a Fraud Buster vote

Jane C.'s review of LiveCareer earned 2 Very Helpful votes

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