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I have been selling on Artfire for years and am a legacy seller. It was once a great site selling nice handmade and designed items from a great variety of artisans. There are still great shop owners who care about their craft and clients. I am one of those. I have kept my shop open and have sales but ETSY (sexy2wear) and my own site do much better. I work hard on providing great customer service and custom body jewelry designs. I have purchased from several vendors on Artfire and have had good experiences. It is very disconcerting to read all the negative reviews on here. I do believe they need to have a better resolution process for unsatisfied clients if the shop does not resolve the issue. Since Artfire is a conglomerate of many shops it's hard to rate the individual shops except based on each purchase. Therefore I'm rating my shop based on my own feedback. Lol
Tip for consumers:
Look at how many sales they have had, a good number of sales is usually a good sign and check their feedback rating. If there's not much feedback (sales are less on Artfire) then touch base with the shop owner prior to purchasing and see if they have feedback on another site. Most shop owners will also have another shop on Etsy or some other site where you can check the feedback.
Jan C.'s review of ArtFire earned 22 Very Helpful votes
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