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Janae L.

Contributor Level

Total Points
99

1 Review by Janae

  • Yext

9/16/14

We actually have not contracted with Yext, but I have looked into them because we constantly get emails stating that our business listing is incorrect on many sites. This was a red flag, because I go to the sites and find that everything is fine. I was also concerned that the Yext staff evidently can't do math. On their top package, the weekly rate comes out to less yearly than what they charge for a year of that plan. When their site shows us "everywhere" we are listed, "incorrectly, not at all, or are missing information on", they also show us as not having a Facebook page. They really need to do their homework before they just keep trying to scam people like this. We have a Facebook page, and our listings are correct on almost every SEO related site.

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Yext P. – Yext Rep

Hi Janae,

Thanks for your comments and I apologize for your frustration. Scans are sent out once someone does a scan for the business on our website. We scan based on exactly what is inputted via our website, so this can definitely cause some discrepancies if any of the the information is even slightly different.

If you would like to be taken off the e-mail list, please let us know by e-mailing support@yext.com or calling 888-921-8247.

Best,
Supervisor of Client Support - Yext

Janae Has Earned 19 Votes

Janae L.'s review of Yext earned 19 Very Helpful votes

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