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jan a.

Contributor Level

Total Points
83

1 Review by jan

  • Uber

12/26/15

CAUTION! Don't be ripped off by UBER. I was invited to use a $25 discount on my first ride. I tried to check this discount before I booked the taxi and my account just showed a discount was applied. To be sure I tried to use a code I was given that was for a $15 discount. So, I took my first ride from downtown to Pittsburgh Int'l Airport. The fare was $49! It was on a Monday at about 1:00. Instead of the promised $25, I was only give $5. I ordered an UberX and what came was UberXL. My fare was twice the amount my husband paid a few days earlier. Yellow cab would have been $40 and the super shuttle would have been $25. I have tried to work with Uber to straighten this out. I have even sent pictures of the offer for $15 off and yet they only took $5 off my first ride. BE WARNED... verify your discount and fare. DO NOT TRUST this company. Check and double check. Yes, the car was nice and the driver was very pleasant. But, they use bait and switch to cheat the consumer!

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