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They reconciled my complaint. I think their customer service is top notch and product is reallt great!
Tip for consumers:
beware of hidden fees that won't come up until after your order is placed. You will get a sneaky email stating there are additional charges. Shady business practices. I used Zenni Optical and my total for same lenses with better coatings was only $79, compared to their $130 tack on AFTER your order is off and being processed.
Jamison L.'s review of Warby Parker earned 3 Very Helpful votes
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Mariel at the Warby@ 185 Columbus Avenue, NYC was friendly, honest, and incredibly knowledgable....
I'm on my third pair of Warby Parker glasses, and I love them--especially for the price. It helps...
