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I placed an order for a Christmas ornament and realized I made a mistake. I called zazzle right away to correct it, it has now been 4 days, 5 emails and at least 30 phone calls at least 30 minutes each mind you, with no response. I am not sure how they do business this way. You cannot ever get in touch with them. I will never order anything from them again. Wish I would have read the reviews before placing an order.
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Hi Jamie. We apologize you were not initially able to get in touch with our CS team over the very busy holiday season. We show that our CS team has been in touch with you since 12/18. We also show they issued an account credit and a new order was placed. According to the tracking information, your new order was delivered on 12/20. Please feel free to reply to the e-mail you received if you have any further questions or concerns. Thank you.