Jamie J.

I had a survey pop up for Time-Warner and after the survey, I was offered about 6-7 items. I had some friends who smoked who were getting into vaping, so I figured one kit for 3.95 was a bargain. NOT. Even after I received the kit and received a call from THEM where I informed them I didn't want or need any further services, they put me in for a membership and just today I find a $99.99 charge on my debit card. I didn't even have information to contact them, so I immediately notified my bank. THEY gave me a customer service number where I was given some half-assed offer that they'd refund me 40 bucks today and AFTER I paid to send back whatever they are shipping me, they would refund another 40 bucks, keeping 20.00. What kind of crap is that? Anyway, I sent them an email back and told them I was pressing unauthorized charges through my bank and expecting a full refund and that I'd be happy to send their stuff back to them and pay shipping, but I expected a full refund. BEWARE.