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Jamie J.

Contributor Level

Total Points
80

1 Review by Jamie

  • Zazzle

12/27/14

If I could give "no stars", I would! I am beyond frustrated and disgusted with this company. Their so called customer service department is non existent. I ordered a very important Christmas gift for my son on 12/8 and was supposed to receive it within 4-7 business days. It still hasn't even shipped and its 12/24! After numerous emails with no response and hours upon hours on hold, with no answer, I am beyond disgusted. Thanks Zazzle for the worst online purchase experience I have ever received. And thanks for not sending the present that my 7 year old was wanting the most. I will be filing a complaint with the BBB and filing fraudulent charges with my credit card company since of course you charged my card right away for a product that was never received.

Tip for consumers:
Do not order anything from this company!

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Zazzle S. – Zazzle Rep

Hi Jamie. We apologize you have not yet received your order. We will make sure that your issue is resolved. Our CS team will be following up with you via e-mail. Thank you.

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