james y.

I bought an extended Lightening UTV (adult) and i did not receive what i ordered. Instead i received a cazador. A completely different product. I talked with Artie today and informed him what i was promised and i have not to this day received. One the machine, i received a kids machine with no side standing bars, the wrong windshield, which today i was told well atleast we shipped you a windshield, It is not street legal which he promised to send the kit and never did. The machine i got was nothing like what is on there website. Not even close. I have been dealing with this company for almost a year now and they REFUSE to fix their own error. I will now be traveling to Illinois to file a lawsuit as well as go to the attorney general in person. I not only have texts, but messages, voice mails pictures and much more. They try to say this is from a different distributor but that is not what i ordered. I still have no title as well. The thing has broken down from day, has aproximately 10 hours on it and still keeps breaking. Today I was told to send him the email that he promised to send me the light kit. Well not only do i have that but i was also told by yet another salesman that the side bars are metal, mine have none, but yet I was told i received the newer version a complete peice of crap and not the wrong machine and they do not even have pics of the new machine yet, but somehow sent me one. The cazador has metal side bars as well as headlights tail lights turn signals etc. All a lie as well. Arties response was why do i need the turn signals and tail lights if i wanted nobby tires for dirt. Which i also did not receive. I was also told by sales today that if comes with a roof hard top and a windshiled included in the price. I never received a hard top. I was told i should have never excepted the machine if it wasnt right. Kinda hard to tell until it is put together but now that is was i could not take it apart and swap it for the correct machine. I was told its put together and looks good though. Well still not what i paid for not even near it. This machine holds a kid and i was told mine held an adult up to 6'6". The kids is up to 5'8" but both are street legal and have metal side bars. None of which is true from the messages from the salesman, in writing of course. I have nets though for a Extended lightning as well as a windshield for that but no LIghtening UTV. Artie cant even get his stories straight. Dont ever spend your hard earned money here. They are a complete scam. Not only listed as saferwholesale but great sports as well. I have now heard from so many others what a scam this company is and they are the rudest people i know. The service dept on the other hand is wonderful. They need a better company to work for. This place is a disgrace. Anyone that would like me to take anything to the atty general just let me know. I have heard they are famous for shutting down one name and re opening under another. I am not sure the truth to that but i will be doing alot of research to find out. So becareful what you are told by sales as once you get the wrong thing they will send you a nasty letter telling you to get a lawyer if you want. Well good thing i have some good friends that are lawyers. I dont expect any response from them as that is not what they do. They just yell at you on the phone and are rude as hec to you. So remember buyer beware. I plan on having this experience put out there as many places i possibly can with all names i can get as well. BUYER BEWARE!