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Not only are their products bad quailty and unprofessional, their seller is EXTREMELY rude to paying customers! I was told that I am 'small minded' and 'needed to get a life', this seller's products are meant to be helping people how have mental issues, so if this is how they deal with a complaint, it shows that they don't care about their paying customers or understand what they are selling.
I think Ebay itself lets people get away with too much!
THE WORST AND MOST UNPROFESSIONAL COMPANY IN THE WORLD! STOCK IS NEVER IN WHEN IT SAYS IT IS. YOU HAVE TO WAIT FOREVER TO RECEIVE ITEMS AND THEY DON'T GIVE YOU A FULL REFUND
*************** STAY CLEAR OF THIS COMPANY***************
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I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Could you tell me your order number or e-mail address? I will check it for you.Or you can send an e-mail to our support center, our customer service also can check it for you.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Rosewholesale staff