I have just read the previous reviews and it sounds like a different company! I believe they are now under new ownership.
I have nothing but praise.
The glass I ordered arrived quickly and well packaged. Purchase through the site was quick and easy, and all dealings with the company by email were answered very quickly and provided good help.
I would not hesitate to use them again. I just hope that other customers realise that the poor reviews are not reflective on the current company.
Thanks again